Gaming is entertainment, not a problem. Winbey is always here to support a healthy, balanced, and enjoyable gaming experience.
Our tools to keep your gaming experience healthy and enjoyable
Set how much you want to deposit daily, weekly, or monthly — before you start. If you hit your limit, Winbey will automatically stop further deposits. Your financial well-being, in your own hands.
Set how long you want to play before you start. When the time is up, Winbey will remind you to take a break. It's a great feature for building healthier habits.
Feel like you need a breather? You can pause your account yourself for anywhere between 24 hours and 30 days. No pressure — come back whenever you're ready.
If you feel you need a long break from gaming, you can fully suspend your account for anywhere between 6 months and 5 years. Choosing to do so is a sign of real wisdom.
Set a loss limit in advance so you know exactly how much you're comfortable losing within a given period. Once you reach that limit, Winbey will stop accepting your bets. Protect yourself from financial harm.
At regular intervals, Winbey will remind you how long you've been playing and how much you've spent. A small nudge that can make a big difference.
A message from Winbey: Gaming is for fun, not a fix for financial problems. If you ever feel things are getting out of hand — stop, and reach out. We're always here for you.
Responsible gaming means enjoying gaming as entertainment — where you're always in control. Winbey believes real enjoyment comes when gaming is a break from life, not a burden on it.
More people in Bangladesh are getting into online gaming — and that's a good thing. But for some, excessive gaming can become a problem. Winbey wants every member to use our platform in a healthy way.
The core principles of responsible gaming are: sticking to time and spending limits, not getting discouraged by losses, maintaining time for family and work, and not treating gaming as a source of income. Winbey is ready to support you in upholding all of these.
How do you know you're gaming responsibly? If the following apply to you, you're on the right track:
Good News: Most Winbey members play responsibly. They treat gaming as entertainment and know their limits.
Certain signs can indicate that gaming is becoming too much. If you notice any of the following in yourself, reach out to Winbey support:
These signs don't make you a bad person — they just mean you could use a little help. Winbey is here to support you, without any judgment.
Ask yourself the questions below. Answer honestly — this is just for you:
If most of your answers are "sometimes" or "often," use Winbey's limit-setting tools or reach out to support. That's not a sign of weakness — it takes courage to look after yourself.
Log in to the Winbey platform and go to "Account Settings" to set up the following safety tools. They're free and take effect immediately:
Lowering a limit takes effect immediately. Raising a limit requires a 24–48 hour waiting period — and that's by design, as part of responsible gaming.
If you're concerned about a family member's gaming habits, Winbey can help. Our platform offers a "Third Party Exclusion" option, which allows a trusted family member to activate protective measures on someone else's behalf.
If a family member is struggling, contact us directly support@winbey.wsEmail us with "Family Support" in the subject line. Our team will respond in Bengali.
Winbey strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and this is enforced through regular KYC checks.
For Parents: If you suspect your child is using Winbey, contact us right away at support@winbey.ws. We'll take action within 24 hours.
Gaming addiction is a health issue — there's no shame in it. Winbey is always by your side, but professional support is also worth seeking:
Remember — asking for help isn't a sign of defeat. It takes courage to make the right call for yourself and your family.
Winbey's FAQ page For more detailed questions and answers about responsible gaming, visit our Also in the Terms & Conditions Full details are available here.